frequently asked questions

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Nappies and Pants

Where can I find Rascal + Friends nappies?


Rascal + Friends nappies are exclusively available at New World, PAK'nSAVE and Four Square stores nationwide.




Do your nappies use water-based inks?


Yes! The inks in our nappies are water-based. This is in line with our research and development and follows our eco guidelines. Our nappy colour has not been set by any nasty chemicals.




Do your nappies contain harsh chemicals?


No, Rascal + Friends nappies have no latex, fragrance, lotions and use water-based inks. We developed our nappies with babies’ sensitive skin in mind.




My baby's nappy can smell like urine when full


Rascal + Friends do not use nasty chemical fragrance or lotions to mask the urine smell. Our nappies have a breathable backsheet to draw moisture away from delicate skin and keep your baby dry.




What are Rascal + Friends nappies made from?


The premium materials in Rascal + Friends nappies are sourced from around the world and the same as in all nappies worldwide. They are predominately made of: fluff pulp, super absorbent material (SAP), polypropylene nonwoven fabrics, polyethylene film, together with some fastening and elastic materials. All materials undergo a stringent product safety assessment and are manufactured under strict guidelines.




Are Rascal + Friends nappies made in New Zealand?


Rascal + Friends is 100% NZ owned and designed. We sourced our premium raw materials from around the world and assemble them in China. We do this so our product is affordable to Kiwi families and we can take advantage of technology growth and innovations.




What is your 3D Core?


Rascal + Friends have taken advantage of a new innovation. Our 3D Core increases the absorbency area, creating absorbency channels down the side of the core to help prevent sneaky leaks. You can find these next to the Double leak guards. Check them out by lifting the 3D Core up.

Our absorbency channels don't feature in Newborn nappies. This is because of the small volume of liquid produced by younger babies




Do you use super-absorbents in your products?


All disposable nappies use a type of super-absorbent, and our Rascal + Friends nappies use sodium polyacrylate (SAP) to draw out the moisture away from the baby and into the nappy.




Do you have sample packs


Our convenience packs are made for this purpose. Instore convenience packs are from 28 Newborn, 24 Infant, 20 Crawler, 18 Toddler and 16 Walker. This gives you enough nappies to really test out in every situation.




Why has my baby's nappy started to leak at night?


The weight range on each of our packs is a guide only and quite often moving to the next size up will stop the leakage issues. The factors that can sometimes lead to leakage are the many movements your baby makes everyday, the nature of your baby's bowel and bladder habits and the size of the nappy your baby is wearing. That said we know every baby is different, so the occasional leakage problem can occur.




I'm finding the tabs short or too tight


Our tabs are designed to fasten closer to the hips compared to other leading brands. This is a new innovation and follows global trends. Especially for newborns this means less pressure on their precious belly button.




Why do Rascal + Friends not have boys and girls nappies?


Rascal + Friends follows global trends of unisex nappies. Our nappies are carefully designed with new innovations to absorb moisture and provide maximum comfort in unisex design.




Will you be bringing out bigger sizes? Eg. Junior


Our Nappy Pants accommodate for Junior sizing (16+ kg)




The size guide on the pack doesn't suit my baby


Our nappies are available in a range of sizes to suite every stage of development. Every Rascal + Friends nappy pack features a weight range to help parents select the most appropriate nappy for their baby. The weight chart is designed as a guide only with fit and comfort differing from baby to baby. This range is used as there is so much variation in baby's shape and build.




My baby is a tummy sleeper


Tummy sleepers are tricky and most babies will go through this stage of tummy sleeping. Try moving to the next size up so the nappy sits higher. Another trick is putting the nappy on back to front at night.




Are your disposable nappies sustainable?


We use sustainable pulp in our nappies!




Are your nappies cruelty free and vegan?


Yes, our nappies are cruelty free and vegan! We are proudly certified by PETA.




Why don't Rascal + Friends nappies have wetness indicators?


We have chosen not to use wetness indicators in our products as they do not align with our No Nasties focus.




Do Rascal + Friends nappies contain Glyphosate?


No! Our nappies and nappy pants do not contain Glyphosate. In fact, we are the first nappy in the world to have the BioChecked Non Glyphosate certification!




Are your nappies dermatologically tested?


Yes! Our nappies are proudly certified by Dermatest.




What is the gel inside the nappy?


Most disposable nappies contain a super-absorbent material (SAP) mixed with the fluff pulp in the nappy core. The SAP absorbs liquid and turns into a gel significantly improving nappy absorbency. SAP materials are safe, non-toxic, non-mutagenic, non-irritating and used throughout the sanitary industry.




I've found some gel on my baby's skin


On occasions a small amount of gel (SAP) can come out of the nappy core and onto your baby's skin. It can be removed with a baby wipe or damp washcloth.




Do your nappies contain Formaldehyde?


Rascal + Friends nappies and Pants contain no formaldehyde or other nasty chemicals such as fragrances, chlorine or latex*. We only use water-based inks and our product is dermatologically tested to be safe for sensitive skin.

We have recently changed our packaging to focus more on the premium performance features of the product, but the no nasties composition of the nappy and pants has remained exactly the same.

*Rascal + Friends makes no representation about the ingredients used by other nappy brands





Sensitive Wipes

What ingredients are in your wipes?


Aqua (water), Glycerin, Sodium Citrate, Punica Granatum (Pomegranate) Extract, Citric Acid, Aloe Barbadensis Leaf Juice, Polyglyceryl -4 Caprate, Chamomilla (Chamomile) Recutita Flower Extract, Gluconolactone & Sodium Benzoate. For our ingredient functions see our wipes page.




Do your wipes contain any nasties?


Our wipes are made with a 99% natural formula, approximately 0.2% is a touch of gentle preservative to stop any bad stuff growing! They do not contain any alcohol, phenoxyethanol, perfume, phthalates, parabens, SLS or lanolin *. *Rascal + Friends makes no representation about the ingredients used by other nappy brand




What can I use wipes for?


Anything! Rascal + Friends sensitive wipes are perfect for all tasks, from cleaning up little (and not so little) rascal messes to wiping sticky fingers and anything in between!




What size are your wipes?


17cm x 20cm (6.69 x 7.87 inches).




What material is the wipe made out of?


Our wipes are 50% plant-based and 50% polyester.




Is there an expiry date on your wipes?


Our wipes have a shelf life of two years – not that they’ll last that long with rascals in the house!




Are your wipes flushable?


We do not recommend flushing our wipes. Please dispose of them in the bin.




Is your packaging recyclable?


Yes, our packaging is 100% recyclable. Please see the bottom of the packet for more information on how to properly recycle your wipes packaging.




Do your wipes have any certifications?


Yes, they are dermatologically tested for skin friendliness and certified vegan and cruelty free by PETA.




What is Sodium Benzoate and why do you use it?


Sodium Benzoate is a low-risk preservative we use to keep our wipes fresh! Our wipes only use 0.2% Sodium Benzoate – the rest of the ingredients in our formula are all natural!




What is the EWG rating for your wipes?


Our wipes have an average EWG rating of 1.20 and a total score of 12. Check out our ingredient list for more information.





Premium Eco Nappies

What are Rascal + Friends premium eco nappies made from?


Rascal + Friends premium eco nappies are designed to be more sustainable and have less impact on the environment. Our eco nappy core is made from sustainably sourced fluff pulp and super absorbent material (SAP), wrapped in sustainable tissue. The backsheet, topsheet and biofilm are all made from certified plant-based materials. The finishing touches are some fastening and elastic materials. All materials undergo a stringent product safety assessment and are manufactured under strict guidelines. See here for our premium eco nappy features table.




What does 'plant-based' mean?


Plant-based materials are made in part or completely from organic matter, they are more sustainable than synthetic materials.




Why are some parts of your premium eco nappy not plant-based?


Our focus was to create a more sustainable nappy while maintaining Rascal + Friends’ premium performance, at an accessible price for families. We have introduced a number of plant-based alternatives that have been responsibly sourced and meet our high quality standards, and will continue to introduce more as they become available.




Is your eco nappy packaging compostable?


Yes! Our premium eco nappy packaging is made of cornstarch and is certified home and commercially compostable to comply with Australia/NZ Standards AS 5810 and AS 4736, French Standard NF T51-800, European Standard EN13432, USA Standard ASTM 6400, Japan Standard "GreenPla" and International Standards ISO16929, ISO 14855. To find out more about commercial composting facilities available near you, go to wasteminz.org.nz . The bag is not recyclable.




What sizes do your premium eco nappies come in?


Our eco nappies are available in size 2 to 5. Please refer to our size guide for additional information.




Where can I find Rascal + Friends premium eco nappies?


Just like the rest of our Rascal + Friends products, you’ll find our premium eco nappies exclusively at New World, PAK'nSAVE and Four Square stores nationwide.




Do your premium eco nappies contain chemicals?


No, Rascal + Friends premium eco nappies have no latex, fragrance, lotions and use water-based inks. We developed our nappies with babies’ sensitive skin in mind.




Do your premium eco nappies use water-based inks?


Yes! The inks used in all our nappies are water-based, which are safer for your baby and the environment.




Are your premium eco nappies dermatologically tested?


Yes! All our products are proudly certified by Dermatest. Lead by Dr. Voss laboratories in Germany, Dermatest is an Independent dermatological testing program dedicated to the research and evaluation of allergens and skin reactions. The Dermatest seal certifies that our eco nappy is free from contact skin allergens and reactors.




Are your premium eco nappies cruelty free and vegan?


Yes, all our products are animal cruelty free and vegan! We are proudly certified by PETA.




Do Rascal + Friends premium eco nappies contain Glyphosate?


No, our nappies don’t contain Glyphosate. In fact, our original R+F nappy was the first in the world to have the BioChecked Non Glyphosate certification!




Are Rascal + Friends premium eco Nappies made in New Zealand?


Our premium eco nappies have been designed, developed and tested in New Zealand by kiwi families. We source our premium raw materials from around the world and assemble them in China, so our product is affordable to Kiwi families, and we can also take advantage of new technology and international innovations.




My baby’s nappy can smell like urine when full


Rascal + Friends do not use chemical fragrance or lotions to mask the urine smell. To keep with our no nasties policy, we do not use chemical fragrance or lotions to mask the urine smell.




Do you use super-absorbents in your products?


All disposable nappies use a type of super-absorbent, and Rascal + Friends’ nappies use sodium polyacrylate (SAP) to draw out the moisture away from the baby and into the nappy. SAP materials are safe, non-toxic, non-mutagenic, non-irritating and used throughout the sanitary industry.




What is the gel inside the nappy?


Our premium eco nappy core contains a mix of super-absorbent material (SAP) and FSC® Certified pulp. When the SAP absorbs liquid it turns into a gel that significantly improves the nappy’s absorbency.




I've found some gel on my baby's skin


No need to worry - this is completely safe. On occasion a small amount of gel (SAP) can come out of the nappy core and onto your baby's skin. It can be removed with a baby wipe or damp washcloth.




Why has my baby's nappy started to leak at night?


There are various factors that can sometimes lead to leakage, including the many movements your baby makes, the nature of your baby's bowel and bladder habits, and the size of the nappy your baby is wearing. The weight range on each of our packs is a guide only and quite often moving to the next size up will stop the leakage issues. That said, we know every baby is different, so the occasional leakage problem can occur.
Please refer to our size guide for additional information




I'm finding the tabs short or too tight


Our tabs are designed to fasten closer to the hips compared to other leading brands. This is a new innovation and follows global trends.




My baby is a tummy sleeper


Tummy sleepers are tricky and most babies will go through this stage of tummy sleeping. Try moving to the next size up so the nappy sits higher. Another trick is putting the nappy on back to front at night.




Will you be launching any other eco products in future?


This is just the beginning! We are excited to be making the first steps on our eco journey and for you to join us! We will keep exploring ways to be more sustainable and expand our range of premium eco products - while maintaining our Rascal + Friends premium performance. If you would like to stay up to date on our latest products and updates, please follow us on Facebook and Instagram.
Do you have suggestions to help us become more sustainable? We’d love to hear! Please email them to hello@teamrascals.com or message us on Facebook.




What’s the difference between your original nappy and your eco nappy?


Check out our comparison table here





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